Patient Communication

For emergencies, immediately call 911.

For urgent matters during business hours, please call our office at (208) 385-7711.

Please do not send direct emails containing medical information. Emails that are NOT sent through the Patient Portal are not considered HIPAA compliant. We will respond to all emails with a phone call.

Please do not contact providers via text message or social media messaging. They will not be able to respond on those platforms.

Phone

Contact our offices at (208) 385-7711. Please note that our menu options have changed.

Patient Portal

We have an established a Patient Portal that you may use to communicate with FMI:

General communication
Questions and clarifications regarding clinical/nursing questions, new patient inquiries, supplement requests, billing inquiries, and scheduling/patient care requests
Straightforward, non-emergency, and non-urgent questions to your provider

The Secure Messages Center within the Patient Portal provides a secure, encrypted alternative to email for electronic communications with your medical provider. Your secure messages can be read only by select Functional Medicine of Idaho staff members.

*Please note: The Patient Portal is not to be used as an alternative to an appointment.

How to send a secure message in your Patient Portal

Visit patientportalfunmedidaho.md-hq.com.
Click the Secure Messages icon on the right hand side of the screen, and click “Send a Secure Message”.
Fill out the form.
Select who you would like to send the message to.
Click “Send Message”.

Prescription Refill

If you need a prescription refill, please call your pharmacy and have them fax us a prescription refill request form.

Fax number: (208) 385-0346

After Office Hours

For after office hours patient care, please call our office at (208) 385-7711 to be directed to our on-call service, who will then get in touch with your FMI provider if necessary.