(208) 385-7711

Patient Communication

For emergencies, immediately call 911.

For urgent matters during business hours, please call our office at (208) 385-7711.

Please do not send direct emails containing medical information. Emails that are NOT sent through the Patient Portal are not considered HIPAA compliant. We will respond to all emails with a phone call.

Please do not contact providers via text message or social media messaging. They will not be able to respond on those platforms.


Contact our offices at (208) 385-7711. Please note that our menu options have changed.

Patient Portal

We have an established a Patient Portal that you may use to communicate with FMI:

  • General communication
  • Questions and clarifications regarding clinical/nursing questions, new patient inquiries, supplement requests, billing inquiries, and scheduling/patient care requests
  • Straightforward, non-emergency, and non-urgent questions to your provider

The Secure Messages Center within the Patient Portal provides a secure, encrypted alternative to email for electronic communications with your medical provider. Your secure messages can be read only by select Functional Medicine of Idaho staff members.

*Please note: The Patient Portal is not to be used as an alternative to an appointment.

How to send a secure message in your Patient Portal

  1. Visit patientportalfunmedidaho.md-hq.com.
  2. Click the Secure Messages icon on the right hand side of the screen, and click “Send a Secure Message”.
  3. Fill out the form.
  4. Select who you would like to send the message to. 
  5. Click “Send Message”.

Prescription Refill

If you need a prescription refill, please call your pharmacy and have them fax us a prescription refill request form.

Fax number: (208) 385-0346

After Office Hours

For after office hours patient care, please call our office at (208) 385-7711 to be directed to our on-call service, who will then get in touch with your FMI provider if necessary.